Privacy Policy

Account information. When you create an account, we collect your name, email address, business name, and any profile details you choose to provide.

Usage information. We collect information about how you use FMN — such as features accessed, actions taken, and session data — to improve the platform and provide support.

Payment information. Payments are processed by Stripe. FMN does not store your full card details. We receive billing-related metadata such as subscription plan and payment status.

Uploaded content. If you upload documents, plans, photos or other files, we store them to power the features you use (e.g. document vault, takeoff assistant).

Device and technical information. We may collect browser type, IP address, device identifiers, and operating system information for security and performance purposes.

FMN uses cookies and similar technologies to maintain your session, remember preferences, and analyse platform usage. We may use analytics tools such as Google Analytics to understand aggregate usage patterns.

You can disable cookies through your browser settings. Some features may not work properly without them.

• To create and manage your FMN account
• To process subscriptions and payments
• To provide AI-assisted features such as estimating and takeoffs
• To improve platform functionality and reliability
• To provide customer support
• To send service-related communications (e.g. receipts, updates)
• To monitor platform security and prevent abuse
• To comply with legal obligations

We do not sell your personal information to third parties.

FMN uses a small number of trusted third-party services to operate:

• Stripe — payment processing (stripe.com/privacy)
• OpenAI / Anthropic — AI-assisted features
• Google — maps, calendar and Gmail integrations (optional, see Google API Disclosure)
• Cloud infrastructure providers — hosting and storage
• Analytics providers — aggregate usage analysis

When content is sent to AI providers (e.g. OpenAI), it may be processed on servers outside Australia. We use reputable providers with strong commercial privacy standards.

We retain your personal information for as long as your account is active, or as long as needed to provide services and meet legal obligations.

If you request account deletion, we will delete your data within 30 days unless retention is required by law or for legitimate security purposes.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for optional integrations (e.g. Google Calendar, Gmail)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at support@myfmn.com.

FMN implements reasonable technical and organisational measures to protect your information, including encrypted connections, access controls, and secure infrastructure.

No system is completely secure. If you believe your account has been compromised, contact us immediately.

FMN is based in Australia and designed primarily for Australian users. If you access FMN from outside Australia, your information may be transferred to and processed in Australia and other countries where our service providers operate (including the United States).

By using FMN, you acknowledge and consent to this transfer where reasonably necessary to provide our services.

MY FMN

220 New South Head Road, Edgecliff NSW 2027, Australia

Support: support@myfmn.com

Website: myfmn.com